Protection of Personal Information

       

About Privacy policy

Aito-kotsu Co., Ltd. (hereinafter referred to as "our company") will comply with the law concerning personal information protection, related laws and regulations, and this privacy policy concerning the acquisition, use and other handling of personal information of customers . The basic policy on protection of our personal information is as follows.

About third-party offer

We will not disclose or provide personal information provided to customers to third parties unless it falls under any of the following.

We always have the mindset of:
“Everyone is great VIPs”

Process

Reservation Process

We are flexible. Please contact us for any question. We accept Zen-tabi coupons and Kyo-tabi coupon.

  • ● Please inform the preferred time 2 days before your trip.
  • ● We conduct the initial contact with you regarding your trip schedule and the estimation.
  • ● Please inform us for any changes 2 days prior to your trip via email or fax. If your departure date is shorter than 2 days, please call us via phone.
Cancellation Policy
• There will be no additional cancellation fee if informed by one day before your departure at 6:00PM (Japan Standard Time). There will be 100% of cancellation fee charged after 6:00PM of the previous day.
• Please make the reservation two day prior to your departure as the latest.
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